FAQ

No. PulseMyWeb sends an invitation; the customer publishes themselves on Google or another platform.

Google reviews solution

No. The journey is identical for all ratings. Selective solicitation is prohibited.

Compliance guide

No. Buying, paying for, and quid-pro-quo linked to reviews are prohibited. We offer only authentic requests.

Why it's prohibited

According to the Reviews plan: monthly UTC volumes documented on the Pricing page (Free, Starter, Business, Pro).

Pricing

Plan email follow-ups apply within the defined limits. Unsubscribes and recency delays remain enforceable.

Customer reviews

From the app: recipient, template, Google listing. The guide covers timing and tone.

Ask for a review guide

Standard connectors are available from the Free plan. Only sends count towards the plan quota.

Connectors

No. It is disabled by default. You must explicitly enable listing, template, delay, and legal basis attestation.

Connectors

You send an email to a dedicated PulseMyWeb address; if automation is enabled, a review request may be created via the existing eligibility engine.

Connectors

No. Google and French law prohibit misleading, paid, or quid-pro-quo reviews.

Compliance guide

No. The membership programme is independent of submitting and rating a Google review.

Pulse Rewards

Yes. The Free plan lets you get started with a limited volume, with no credit card.

Pricing

From account billing (Stripe) for paid Reviews plans. Pricing details are on /tarifs.

Pricing

A one-page site published for your business, a separate option billed per site (€9 ex VAT/month). Self-serve via the editor; optional PulseMyWeb initial setup (€150 ex VAT once, never pre-selected). Details on the feature page.

Essential website

Yes for the Essential website, via custom domain configuration documented in the app and on the feature page.

Essential website

Via the public contact form or in-app support when logged in.

Contact